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Welcome to Transitions Center where we specialize in treating children, adolescents and adults who suffer from mental illness. We provide evidence based, compassionate-care to individuals, couples, and families who need help.
If you are in need of a medication refill, please contact our office at 480-491-1898. In order for us to process your refill request please have your pharmacy name and phone number as well as the medication to be refilled. Please be advised that refills may take anywhere from 4-7 days. Certain medications will not be eligible for a refill without a follow-up visit.
Some insurance companies require prior authorizations for certain medications before they will cover them. Prior authorizations can take up to two weeks. Depending on your insurance coverage, prior authorizations may be required for certain prescription medications.
If you have a form that needs completed or a letter that needs to be sent regarding your treatment, please contact our office at 480-491-1898. Please be advised that a fee will be assessed for the completion of these forms.
We are committed to protecting the privacy of our patients. To safeguard your privacy, you must complete and sign a form before records can be sent to an outside entity. On the form, you are required to indicate what records are to be released and where they are to be sent. Although we make every effort to get your records out as quickly as possible, please be advised that this process may take up to 30 days. To obtain records from this office please contact us at 480-491-1898.
Missed and cancelled appointments with less than 24-hour notice will be charged to you directly as insurance companies typically do not pay for late cancellations or No Shows. Payment will be required for missed appointments before another appointment will be made.
Fees are collected at the time of the service. Checks are only accepted from established patients and at the Treatment center’s discretion.
Transitions Center is not an in-network provider for AHCCCS/Medicaid. Some of our clinicians may not be an in-network provider for your insurance plan. Please check with our staff to see if one of our providers is an in-network provider for your insurance plan.
Please call us at 480-491-1898 to find out more details about our sliding scale fee schedule, payment policies, and any special fees for documentation or completing paperwork.
Transitions Center DOES NOT have providers who are “on-call” after hours and as such it provides services ONLY during regular business hours. If you are a currently receiving services at Transitions Center and have an urgent matter that you believe cannot wait until the following business day it is likely that your situation is emergent and would be better served by calling emergency or crisis services listed in the “Resources” Page. However, you can call during normal business hours to request an “urgent” appointment which will be evaluated by our staff and accommodated based upon the nature of the situation and provider availability. Please note that it is the patient’s responsibility to request refills at least 5 business days before running out of medications. Refill requests are only evaluated during regular business hours.
